When customers ask AI for a recommendation, does it name you?
We ask ChatGPT, Gemini and Claude the questions your customers ask. Then we show you whether they name you, who they recommend instead, and where they contradict your website.
Done. 40 answers read, and the result for Riverside Family Dental is ready.
- Answers read
- 40 of 40
- Times named
- 14
- Recommendations
- 169
An example of what you'll see while your check runs. The business and its results are made up.
- AI modelsin the full report, asked with web search on
- 10
- AI agentseach with a label saying exactly how it's covered
- 5
- Customer questionsin the free check, put to 3 models
- 5
- About a minutefor the free check, while you watch
- 60 s
Start with the free check
The free check puts 5 customer questions to 3 AI models. The full report asks 10 models and tells you what to fix first. AI agents are covered separately, and we say exactly how.
| What you get | Free checkFree | Full report$99 one-time |
|---|---|---|
| Who we ask | 3 AI models | 10 AI models (AI agents: see how each is covered below) |
| Your score | Out of 100, with its four parts | The same score, from all 10 models |
| Does AI name you | How often, across every answer | Per model and per question, with rank |
| Competitors | How many are named instead of you | Who they are, and the sources AI cited for them |
| Fact check | Up to 2 places AI contradicts your website | Every claim AI made about you, with the evidence |
| AI access | Open or blocked | Per crawler and agent, and whether an agent can reach your booking or checkout page |
| What to fix | — | A work plan in order, with the steps for each fix |
| Delivery | On screen in about a minute | About 5 minutes, on screen and by email, with a PDF |
Unlock the full report from your free result. AI agent results aren't part of it yet: Hark and Meta Muse are asked by hand, separately.
Who we ask
Models are asked through their APIs with web search on. Those answers approximate, but aren’t identical to, what each app shows its users. AI agents have no public API, so each one is covered differently, and we always say how.
- ChatGPT (GPT-6 Luna)
- Gemini Flash
- Claude Sonnet
- ChatGPT (GPT-6.1 Sol)
- Gemini
- Claude Opus
- Grok
- Meta Muse Spark
- DeepSeek
- Qwen
- Kimi
- NVIDIA Nemotron
- GLM
Agents asked by hand (Hark and Meta Muse) aren’t part of the automated full report yet. We’ll say when they are.
- HarkAsked directlyOur team asks your questions in the Hark app from a standard account with memory off, one fresh thread per question.
- Meta MuseAsked directlyOur team asks your questions in the Muse app from a standard account with memory off, one fresh thread per question.
- OpenAI dotsVia the GPT model behind itWe don't ask dots itself. We use the answers from the OpenAI GPT model that powers it.
- xAI Grok BotVia the Grok model behind itWe don't ask Grok Bot itself. We use the answers from the Grok model that powers it.
- InstinctNot tested — awaiting permissionInstinct's terms don't allow this kind of testing. We've asked for permission and won't test it until we have it.
A score, the reasons, and a plan to fix it
From a real check we ran, with the name left out. A developer-tools startup we checked: 11 AI answers to customer questions.
Named in 3 of 11 AI answers
When customers asked for a recommendation without naming the business, most answers named someone else.
1 competitor recommended instead
Businesses that AI recommended more often and ranked higher. The full report names them.
1 place where AI contradicts its website
The result puts what AI said beside the quote from the business’s own page.
- Visibility
- 10.9 / 40
- Accuracy
- 23.7 / 25
- Sources
- 2.7 / 15
- Access
- 18.7 / 20
- Do firstWO-01Give AI a source about you it can cite
- WO-02Publish pages that answer the 2 questions you're missing from
- WO-03Get included on the sites AI reads for your category
- NextWO-04Check your services: AI and your website disagree
From a check run on 19 Oct 2026. AI answers change from run to run, so a result is a dated snapshot.
Three steps, about a minute
You give us your business name. We do the rest while you watch.
We find your business
From the name, and your website if you give it, we confirm your site and work out what customers come to you for.
We ask AI what your customers ask
5 questions go to ChatGPT, Gemini and Claude, with web search on. Most don’t mention you by name, the way a new customer would ask.
We read every answer
We count who was recommended, check what AI said about you against your own website, and test whether AI tools can reach your site.
Questions people ask
The short answers. The full detail is on the methodology page.
Is this the same as asking the ChatGPT app?
Close, but not identical. We ask each model through its API with web search on and a neutral instruction. The apps add their own instructions, personalization and memory, so a signed-in user may see a somewhat different answer.
Each question is asked once per model, and answers vary from run to run, so treat a result as a snapshot. Every result shows its date and the exact questions.
How is the score worked out?
Four parts, 100 points in all.
- Visibility (40): how often AI recommends you when the question doesn’t name you, weighted by rank.
- Accuracy (25): the share of checkable things AI said about you that match your website.
- Sources (15): how often AI cites your own site or profiles.
- Access (20): whether AI tools are allowed in, can load your site, and can read your key facts.
Why would AI contradict my website?
AI answers mix what a model learned in training with what its web search found: old directory listings, review sites, articles, sometimes an old version of your own site. We only flag a contradiction when we can quote the part of your site that disagrees, so you can see which source needs updating.
Do you store my data?
We keep a record of each check, with its answers and result, and the email address you gave us, so we can run the service, fix problems and send you your report. We don’t sell it or send marketing without asking. To run the check we send your business name and website to the AI models listed above, and we read public pages of your site.
Do you pretend to be another company’s bot?
No. Our crawler says it is Preferly, never gets around bot protection, and never submits a form. If your site blocks automated visitors, we report that instead of working around it.